The introduction of new software is always a complex IT project. Detailed planning and a structured approach are essential, as the software to be introduced has a fundamental influence on future business processes.
One of the fundamental steps in implementing new software for our customers, was the recording of the status quo about different company processes. In this step, we recorded which processes employees in the individual departments carried out, why these steps are taken, and what the individual requirements of the employees are. We found a very heterogeneous IT structure; a wide variety of applications are used for numerous processes, Excel files are often used for reports that fail to meet complex requirements and result in a lot of manual extra work. It was necessary to record explicitly these inadequacies in the existing company processes and to derive a from this information a requirement profile for the new software. Thanks to the expertise of quanteroo, it was often possible to establish completely new business processes in the company.
The needs analysis was based on the corporate strategy as well as the future direction of the company in order to forecast a targeted scaling. The combination of requirement profiles and needs analysis formed the basis for the requirements concept. In this process, the individual requirements were mapped into software functionalities using standard function catalogues and quanteroo’s expertise from reference processes. Future optimised corporate processes compensate all the efforts invested in this project.
With proven and tested project management tools, quanteroo provided support in setting up the project team, in project planning and in controlling. Design thinking methods were used to initiate new, innovative projects. Furthermore, the topic of change management played a major role in the success of the system integration. The company-wide communication of the top management was decisive in order to show transparency and commitment.